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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. When are product fields created in SAP Emarsys Customer Engagement?

A) When user accounts are registered.
B) When specific product packages or add-ons are enabled.
C) During the customer checkout process.
D) When new products are added to the inventory.

2. Which objects are enabled for MS Teams integration in SAP Sales Cloud?
Note: There are 3 correct answers to this question.

A) Sales Quotes
B) Opportunities
C) Leads
D) Sales Orders
E) Contracts

3. Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.

A) Event-based integration
B) On premise integration
C) Data integration
D) Thing integration
E) User integration

4. Which of the following are suite qualities of the intelligent, sustainable enterprise?
Note: There are 3 correct answers to this question.

A) Seamless payment methods
B) One process workflow
C) One workflow inbox
D) Seamless user experience
E) Coordinated lifecycle management

5. Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.

A) Lifecycle campaigns for large contact lists
B) Immediate reactions to customer behavior
C) Multilevel ad hoc programs
D) Event-driven journeys for contacts

Solutions: