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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is not a CCR administrator.
B) All of the CCR licenses are being used.
C) The CCR Agent is not logged into the telephone.
D) The CCR Agent is checked on the user's telephony tab.
E) The CCR Agent is in After Call Work (ACW).

2. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 2
B) 4
C) 3
D) 1

3. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A) IP Office SCN
B) QSIG-A
C) QSIG-B
D) H.450

4. During the installation process of one X@ Portal, which application is requested if W is riot already installed on the Windows server?

A) SAPI
B) Java
C) PHP
D) .NET 2.0 framework

5. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?

A) Condition Action
B) Database Action
C) Configuration Action
D) Miscellaneous Action

Solutions: