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Apple 9L0-412 Exam Syllabus Topics:

Apple OS X Support Essentials 10.8 Sample Questions:

1. Which tool lets you search log files?

A) Archive Utility
B) Activity Monitor
C) Console
D) Network Utility

2. Review the screenshot of part of a Network Utility window, and then answer the question below.

Which statement accurately interprets the Network Utility Lookup results shown above?

A) The DNS server for mainserver.pretendco.com is pretendco.com.
B) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
C) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
D) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

3. Which statement best describes how Time Machine stores files from an OS X Mountain Lion computer, when backing up to a directlyconnected FireWire hard disk drive?

A) Each file is saved to the external hard disk once. Files that do not change between backups are represented by symbolic links to save space.
B) Each file is rewritten to the external hard disk during each backup.
C) Each file is saved to the external hard disk once. File changes are stored in a database on the external hard disk.
D) Each file is saved to the external hard disk once. Files that do not change between backups are represented by hard links to save space.

4. In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

A) In .DS_Store files, at the root level of ~/
B) In application-specific preferences files in ~/Library/Preferences/
C) In a preferences database file in /Library/
D) In a preferences database file in ~/Library/

5. You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?

A) Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
B) Log in to the admin user account, open Users & Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.
C) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple I Enter the user's Apple ID, and then reset the user account password.
D) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.

Solutions: