Exam Name: ITIL® Foundation
Certification Provider: BCS
Corresponding Certification: BCS Certification
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- Total Questions: 325
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Updated: Jul 27, 2026
No. of Questions: 325 Questions & Answers with Testing Engine
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Who should take the ITILF exam
The ITIL Foundation ITILF Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Exin ITIL Foundation. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The ITIL Foundation ITILF Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the ITIL Foundation ITILF Exam then he should take this exam.
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What is the duration of the ITILF Exam
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
- Number of Questions: 40
- Passing Score: 65%
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BCS ITILF Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Four Dimensions of Service Management | 10% | - Organizations and people - Partners and suppliers - Value streams and processes - Information and technology |
| ITIL Management Practices | 25% | - Technical management practices - General management practices - Service management practices |
| ITIL Service Value System (SVS) | 20% | - Governance and continual improvement - Purpose and components of the SVS |
| Service Value Chain | 15% | - How value chain activities interact - Key activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support |
| Key Concepts of Service Management | 15% | - Service relationships, stakeholders, and costs/risks - Value co-creation, services, products, and outcomes |
| ITIL Guiding Principles | 15% | - Keep it simple and practical - Progress iteratively with feedback - Focus on value - Start where you are - Think and work holistically - Optimize and automate - Collaborate and promote visibility |
1039 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)
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