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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which application should be selected in the navigation pane to add an endpoint in Cisco Unified Communications Manager?

A) Cisco Unified Serviceability
B) Cisco Unified Reporting
C) Cisco Unified CM Administration
D) Cisco Unified OS Administration

2. What type of CDR and CMR files can be downloaded from the call manager server?

A) XLS
B) PDF
C) CSV
D) PPT

3. When creating a new softphone for a Cisco Unified Presence user, which phone type should you select if you are using Cisco Unified Personal Communicator Release 7.1?

A) Cisco Unified Client Services Framework
B) Cisco Unified Client Services Communicator
C) Cisco Unified Personal Communicator Framework
D) Cisco Unified Personal Communicator

4. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out. Which submenu does an administrator select to unlock the pin?

A) password settings
B) mailbox
C) change password
D) message settings

5. Which two inputs are needed to create a new user profile in Cisco Unified Communications Manager? (Choose two.)

A) first name
B) user password
C) user ID
D) telephone number
E) last name

Solutions: