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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) co-operative working across diverse customer IT management groups
B) understanding the relationship between customer IT management personas
C) enhancing the HP sales and customer IT management relationship
D) HP Sales and Pre-Sales working together to close a deal

2. With which HP APM persona should a salesperson discuss diagnosing application performance issues before the application is released into production?

A) director of performance testing
B) director of operations
C) director of applications monitoring
D) director of mobile applications

3. What is the key component supporting the HP Operations Bridge solution that is not a standalone product?

A) Run Time Service Model
B) Real User Monitor
C) Service Health Reporter
D) Operations Manager Dashboard

4. With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

A) director of distributed systems
B) director of performance testing
C) director of service management
D) director of mobile applications

5. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) HVP of applications
B) Windows administration manager
C) database administrator
D) security analyst
E) QA test director
F) LOB manager for application support

Solutions: