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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. The insurance industry is entering a hard market as a result of losses arising from extreme weather. Megan, a broker, has been advised by the North American Fire and Casualty Company that it will be increasing its homeowner policy rates by 25 percent, effective immediately.
How should Megan deliver the bad news to her client Mr. Robertson, a widower living on a fixed pension?
How will she communicate with her client and what outcomes will Megan work towards?

2. In insurance sales terminology, what is a lead?

A) A broker who aims to meet their clients' needs with products
B) An insurer with an underwriting policy that most closely aligns with a broker's requirements
C) A segment of existing clients who have similar insurance coverage needs
D) A member of a group of potential clients that fits the profile that has been determined as the marketing target

3. A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?

A) The insurer that issued the homeowners policy
B) The tenant who negligently caused the fire
C) The insurer that issued the tenant's legal liability policy
D) The dwelling's owner who is responsible for the tenant's actions

4. Why would an insured need an advertising injury liability extension in addition to the coverage provided by the standard commercial general liability policy?

A) To protect against unauthorized use of the insured's idea
B) To cover the liability arising from an invasion of privacy in written publications
C) To cover the liability arising out of advertising the goods and services of the business
D) To protect against infringement of the insured's copyright, trade dress, or slogan

5. Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?

A) Forfeiture agreement
B) Acceptance confirmation
C) Liability admittance notice
D) Reservation of rights letter

Solutions: