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Important Features

The ideal candidates for the Microsoft MB-210 exam are those individuals who have a background as the Dynamics 365 Functional Consultants with some sales experience. In addition, the applicants should be capable of implementing solutions that help the sales life cycle and allow it to work effectively. There are no particular prerequisites for the certification test, but it is recommended that the students possess some experience in the field. Without a sufficient level of experience, it will be quite difficult to ace this exam.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Who should take the MB-210: Microsoft Dynamics 365 Sales Exam

The Microsoft MB-210 Exam certification is an internationally-recognized certification which help to have validation for those professionals who are keen to make their career in Microsoft windows Server domain.

Candidates should have some hands-on experience with technical tasks such as perform configuration, manage core sales entities, and manage sales entities. These candidates can go for this exam.

  • Fresher
  • Dynamics 365 Sales Consultant

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Exam MB-210: Microsoft Dynamics 365 Sales

Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives.

Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the organization. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash” journey.

Candidates must have strong business knowledge and should have first-person experience in one or more sales roles.

Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Download exam skills outline

Microsoft MB-210 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Configure Dynamics 365 Sales35-40%- Configure entities and relationships
  • 1. Configure entity relationships and business rules
  • 2. Configure sales process flows and stages
  • 3. Customize lead, opportunity, account, and contact entities
- Configure integration and settings
  • 1. Configure email templates and sales documents
  • 2. Integrate with Microsoft 365 and Power Platform
  • 3. Configure sales dashboards and reports
- Configure core sales settings
  • 1. Configure fiscal years and sales periods
  • 2. Configure sales territories and hierarchies
  • 3. Configure product catalog and pricing
  • 4. Configure sales security roles and access
Manage core sales features30-35%- Manage lead and opportunity lifecycle
  • 1. Manage opportunity stages and close processes
  • 2. Create and qualify leads
  • 3. Manage competitors and sales teams
- Manage forecasting and analytics
  • 1. Configure and manage sales forecasts
  • 2. Analyze sales performance and trends
  • 3. Manage sales goals and metrics
- Manage sales transactions and records
  • 1. Manage product bundles and relationships
  • 2. Manage sales literature and collateral
  • 3. Create and manage quotes, orders, and invoices
Configure additional tools and services25-30%- Configure sales insights and AI features
  • 1. Configure relationship analytics and health
  • 2. Configure predictive scoring and recommendations
- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
- Configure integration with external systems
  • 1. Configure data import/export and synchronization
  • 2. Integrate with marketing and service modules

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