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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
B) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
C) Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4
D) Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com

2. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Install the Lync Audio/Video ActiveX Plugin.
B) Install Microsoft Silverlight.
C) Upgrade the operating system to Windows 7 Professional.
D) Extract the MSI from the executable and run the install.

3. You support a customer whose network environment includes Microsoft Lync Server 2013 servers and computers
that are members of an Active Directory Domain Services (AD DS) domain named contoso.local. The domain includes Microsoft Exchange 2010 organization and Enterprise Certification
Authority (CA). Client computers have Lync 2013 installed. A user reports that his presence information in Lync 2013 is not updated based on his Calendar. You need to ensure that the user's presence information is updated based on his Calendar. What should you do?

A) Reissue the Lync certificate and include meet.contoso.local as a Subject Alternative Name (SAN).
B) Update the SMTP address to lower case. Set the session initiation protocol (SIP) address to match the SMTP address.
C) Reset mailbox permissions to the default.
D) Enable enhanced privacy presence mode.

4. You administer a Microsoft Lync Server 2010 Standard Edition server in your network environment. You deploy a Microsoft Lync Server 2013 Standard Edition server. You want to migrate users from Lync Server 2010 to Lync Server 2013. You migrate a test account from Lync Server 2010 to Lync Server 2013. You start the Lync 2013 client on one of your test computers and start testing various modalities. During testing, you decide to test the Meet Now functionality in Lync 2013 client. Meet Now starts a conference
and fails to connect. You start Clslogging.exe. You generate a log that includes the following information:

You need to identify the cause of the issue. What should you do first?

A) Open another log file from the Lync client in Snooper.
B) Start WireShark and perform the Meet Now test again.
C) Right-click the error message and select Go to nearest entry in trace viewer.
D) Click Show Call Flow Window.

5. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers. You execute the Get-CSDatabaseMirrorState cmdlet. You discover the disconnected state of SQL mirror databases as well as network connection errors pointed to the inaccessible SQL mirror server. You need to bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the Lync 2013 Management Shell, run the Enable-CSComputer cmdlet.
B) From the Front End Server, modify the inbound rule on the firewall.
C) From the mirror Back End Server, modify the inbound rule on the firewall.
D) Reissue the internal Lync certificate to include the fully qualified domain name (FQDN) of the mirror Back End Server.

Solutions: