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Nortel 920-481 Exam Syllabus Topics:
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|---|---|---|
| Installation & Configuration | 25% | - Server installation and initial setup - Network and telephony integration - CallPilot Manager configuration - Mailbox and user account setup |
| Licensing & Administration | 5% | - License management and capacity planning - System reports and diagnostics |
| Maintenance & Troubleshooting | 20% | - Common issues and resolution - Backup, restore, and database management - System monitoring and logs |
| CallPilot Rls.5.0 Architecture & Components | 25% | - Integration with CS1000 PBX and IP networks - System hardware and software components - Unified Messaging core features |
| Unified Messaging Features & Services | 25% | - Message security and access control - Auto attendant and call routing - Message delivery, notification, and storage - Voice mail, fax, and email integration |
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