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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. When does the Operations Manager need to update NELLE/ERM DP with operational data?

A) Per STP.
B) At year end.
C) At least once a month, before period cut-off.
D) Weekly.

2. Which BEST describes the responsibility of the Security Management organization?

A) Network Security Management, Access Security Management, H&S related security.
B) Security Monitoring, Incident Management, Provisioning Management, Infrastructure and Premises Security and all associated administration.
C) Management of Third parties supporting the security functions, Access Monitoring, Network Secur ID Management.
D) Security Checks, NDA definition, Premises Security (Management of Third party & Collaborators who need to access to premises).

3. By which trigger is Accrued Cost transferred to Actual Cost?

A) Goods Receipt (GR) booked.
B) Subcontractor invoice received.
C) Trouble Ticket/Work Order issued to subcontractor.
D) Trouble Ticket/Work Order Closed.

4. As far as network operations meetings are concerned which of the following statements is correct?

A) I'm organising regular operational team meetings in order to get a feeling about the status of the different operational teams.
B) I'm organising regular operational team meetings to keep the operations team fully informed about the operational status at a detailed level and to check if any re-planning and/or modification of the Transition or Transformation plan is required.
C) Due to cost saving measures I only organise network operations team meetings if major changes in scope or SLA's occur from customer side.
D) In the regularly organised operational team meetings my major focus is to check the timekeeping and performance of the operations team members.

5. The outsourcing business is growing fast and NSN needs to ensure that the customer feels confident in our capabilities. What support could be provided by an expert Field Operations Manager?

A) Apply the guidelines you received regarding Field Operations and have the Account Director inform the customer regarding the Field Operations setup.
B) Define Field Operations strategy and directly inform the customer about the changes needed.
C) Be ready to support any Field engineers who are struggling with daily tasks and define a plan for the Team Leaders that will ensure OPEX remains constant.
D) Ensure your knowledge is up-to-date with current business requirements and Operations Model development in order to support the Account Director.

Solutions: