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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. With Avaya Spaces, which statement is true about the what users can do?

A) All levels of users can text chat and video call.
B) Only the Owner/Admin level users can video call.
C) Only Member level users and above can video call.
D) Guest level users can only text chat other users.

2. Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A) Avaya one-X Communicator for Mac
B) Avaya one-X Communicator for Windows
C) Avaya Communicator for IOS
D) Avaya Communicator for Windows

3. With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?

A) 500 participants
B) 25 participants
C) 100 participants
D) 50 participants

4. Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?

A) DECT R4
B) 1100 Series
C) J129
D) 1200 Series

5. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A) Employees want access to tools to be more self-sufficient.
B) The number of users outside of the office is increasing.
C) Employees are requesting company provided mobile devices.
D) More tech savvy workers are working in the midsize segment.

Solutions: