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IBM Retail Store Solutions Sales Professional mastery test Sample Questions:

1. Which 5-phase method does TGCS recommend for developing compelling value propositions and effective solutions for customers?

A) Signature Selling Method (SSM)
B) Client Value Method (CVM)
C) Customer Relationship Method (CRM)
D) Customer-Centered Selling Method (CSM)

2. Which provides a graphical user interface for TGCS POS applications?

A) SI GUI
B) GUI Creator for 4690
C) ASTRA for 4690
D) POSGUI for 4690

3. Where can answers to questions raised by actual users of TGCS products be found?

A) TechLine
B) Support Guide
C) PartnerWorld
D) Knowledgebase

4. What is the fastest growing category in the General Merchandise segment?

A) Department stores
B) Discount department stores
C) Hypermarkets
D) Warehouse clubs

5. When did the Food Marketing Institute (FMI) formally establish the UPC as the standard symbol for product marketing?

A) 1980's
B) 1960's
C) 1990's
D) 1970's

Solutions: