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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. The ruleset list for an application consists of the following rulesets, ordered from highest to lowest:

A rule with an Apply to: class of TGB-HR-SelfService-Work-TimeOff references a rule named EnterEmphyeeDetails. The four instances of EnterEmployeeDetails in the rules cache are shown in the following table.

Which instance of EnterEmployeeDetails is chosen during rule resolution?

A) TGB-HR-SelfService-Work .EnterEmployeeDetails (SelfService:01-01-01) .
B) TGB-HR-SelfService-Work-TimeOff .EnterEmployeeDetails (SelfService:01-01-02)
C) TGB .EnterEmployeeDetails (TGB:01-01-02)
D) TGB-HR-SelfService-Work-TimeOff.EnterEmployeeDetails (SelfService:01-01-01)

2. You want to display an error message to the user if the data page fails to retrieve data. The data page is sourced by a REST connector.
How do you detect the error?

A) Use the error handler flow on the connector.
B) Use a when condition in the response data transform configured for the connector.
C) Use a transition condition in the activity step invoking the connector.
D) Apply the standard pxErrorHandlingTemplate data transform in the response data transform.

3. An application contains a case type named Time Off. HR requests a report that returns the ID and name of any employee for whom an open Time Off case does not exist.
The ID and Name properties are defined for the class Data-Employee-, and an ID property is also defined for the Time Off class. The ID property in the Time Off class points to records in Data-Employee-.
Select the approach you use to create this report.

A) Create a report in the Employee class, with a class join to the TimeOff class.
B) Create reports in both classes, and set the Employee report as a subreport of the TimeOff report.
C) Create reports in both classes, and set the TimeOff report as a subreport of the Employee report.
D) Create a report in the TimeOff class, with a class join to the Employee class.

4. Consider this business use case:
Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.
You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A) Create multiple circumstances of the SLA to account for the seasonal adjustments.
B) Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.
C) Delegate the SLA to the business managers so they can configure seasonal adjustments.
D) Define the response times using property values that are circumstanced to account for the seasonal adjustments.

5. You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

A) Add a weighted condition where the work status of potential duplicates does not contain "Resolved".
B) Add a must match condition where the work status of the current case does not contain "Resolved".
C) Add a weighted condition that evaluates the work status of current and existing cases where work status equals "Resolved" and has a weight of "0".
D) Add a must match condition where the work status of potential duplicates does not contain "Resolved".

Solutions: