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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Value Proposition & Use Cases | 25% | - Hybrid and multi-cloud environments - Customer scenarios and use cases - Business benefits and ROI |
| Topic 2: Cloud & Service Management Market Overview | 25% | - IBM positioning and competitive landscape - Industry trends and customer challenges - Cloud adoption drivers and business value |
| Topic 3: IBM Cloud & Service Management Solutions | 35% | - Application Performance Management (APM) - Endpoint & Mobility Management - Netcool Operations Insight - Predictive Insights & Analytics |
| Topic 4: Licensing, Packaging & Sales Strategy | 15% | - Licensing models and metrics - Selling approaches and best practices - Solution bundling and portfolio alignment |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. Which of the following are licensing advantages of IBM Netcool Operations Insight over OMNIbus?
A) All of the above.
B) You no longer count separately for High Availability because Netcool Operations Insight has High Availability embedded in the program
C) Operations Insight is licensed only by the managed environment
D) There is no longer a requirement for double counting the managed environment
2. How do SmartCloud Analytics - Log Analysis Insight Packs add value for customers?
A) For the target application, it annotates logs, provides prebuilt custom searches for typical issues, provides dashboard views populated for faster resolution, it includes common error codes and best practice recommendations for resolution.
B) Insight packs maybe free, for example DB2 and WebSphere, or they may be purchased separately, for example zInsight Packs or some Business Partner Insight Packs.
C) They provide generic search parameters and allow customers to modify the graphical user interface.
3. Which of the following are key value propositions for SaaS monitoring?
A) Easier to use and less skill required to use
B) Rapid deployment of new services
C) Small budget or small team
D) All of the above
4. Which of the following services are available in IBM APM Entry (SaaS)?
A) Dynamic thresholds, ERP system monitoring
B) Monitoring of OS, Web Servers. Databases and Cloud workloads
C) End user response time, transaction tracking and mobile workloads
5. Which of the following are unique value propositions for IBM's APM solutions?
A) IBM offers flexible licensing options including perpetual and SaaS
B) IBM has monitoring for modern languages like Python. Ruby and PHP
C) IBM offers on-premise, SaaS and hybrid monitoring solutions
D) All of the above
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
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