Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1
Certification Provider: IBM
Corresponding Certification: Sales Mastery
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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM SmartCloud for Social Business Overview | - Cloud-based collaboration and social business concepts - Core product positioning and value proposition |
| Implementation and Adoption | - Migration considerations from legacy systems - Customer onboarding and deployment basics |
| Competitive and Market Knowledge | - Competitive differentiation in collaboration market - Key advantages over alternative solutions |
| Sales and Positioning | - Business value and ROI messaging - Target customer segments and use cases |
| Licensing and Packaging | - Deployment options and service tiers - Subscription models and offerings |
| Product Capabilities | - File sharing and content management - Web meetings and collaboration tools - Social networking and communities - Email and communication services |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
1. How are renewals handled at the end of the subscription term for IBM SaaS parts?
A) The business partner needs to ask the customer to sign a new subscription contract
B) The customer must explicitly renew to avoid data loss
C) IBM SaaS parts auto-renew so the customer does not need to do anything
D) The customer's service is suspended until they inform IBM that they wish to renew.
2. What is the purpose of the tiered pricing for SaaS parts?
A) To reduce the number of special bids
B) To provide a discounted price based on committed purchase volumes
C) All of the above
D) To arm sellers with price points that can win business
3. What is the difference between Engage Advanced and Engage Standard?
A) Engage Advanced is a minimum 3 year subscription
B) Engage Standard includes email
C) Engage Advanced includes email and instant messaging
D) Engage Advanced has wiki editing
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C |
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