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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?

A) Accounts with active Experience Cloud users cannot be merged with another account.
B) Accounts used in an External Account Hierarchy cannot be merged with another account.
C) The user trying to merge the accounts does not have the Merge Portal Roles permission.
D) The user trying to merge the accounts does not have the System Administratorprofile.

2. DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers

A) Configure Lead Creation and Lead Distribution inside PRM Workspace.
B) Create Assignment Rules for Lead Distribution.
C) Create Page Layouts for Lead Distribution.
D) Enable "Allow External Lead Sharing" in Digital Experience settings.

3. Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

A) Metadata API supports migrating all Communicates settings and features.
B) Metadata API is ideal when multiple work streams are involved.
C) Metadata API is ideal for when the changes are complex.
D) Metadata API can be used programmatically as well as declaratively.

4. A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web.
What could be the possibleissue here?

A) The manager has been given the Manage Customer Users permission.
B) The manager has been given the Manage Profiles and Permission Sets permission.
C) The manager has been given the Manage External Users permission.
D) The manager has been given the Manage User permission.

5. Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal.
Which Experience Cloud functionality shouldUMS use to accomplish this?

A) Permission Sets
B) CSS Overrides
C) Sharing Rules
D) Audience Targeting

Solutions: