Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant
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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics | 5% | - Reporting and Insights
|
| Topic 2: Implementation Strategies and Best Practices | - Project Delivery
| |
| Topic 3: Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Topic 4: Integration and Data Management | 15% | - Data Handling
|
| Topic 5: Solution Design | 20% | - Architecture Design
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers
- A. Organize reports into appropriate folders.
- B. Run Health Check.
- C. Create a new custom object to store legacy data.
- D. Delete all past activities.
Correct Answer: A,B 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A consultant sot up and successfully tested an integration between the source system and a sandbox environment of Salesforce When the integration was switched to the production environment of Salesforce, the consultant encountered API call limit errors.
What is the likely explanation for this?
- A. The incorrect sandbox environment was used for testing.
- B. The triggers associated with NPSP were disabled in the sandbox environment.
- C. The API call limits were different for sandbox and production environments.
- D. Testing of the integration in the sandbox environment was insufficient.
Correct Answer: C 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers
- A. Set up a Personalized Volunteer Page on the nonprofit's website.
- B. Attach emails from volunteers with their information to Contact records.
- C. Collect contact information during job sign up via Job Listings.
- D. Add the Volunteer Sign Up form to the nonprofit's website.
Correct Answer: C,D 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A nonprofit created a custom Opportunity Name for all In-kind gifts.
Which two considerations should the consultant discuss with the nonprofit?
Choose 2 answers
- A. The nonprofit should change existing Opportunities to the new naming convention through an upsert.
- B. The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.
- C. The Opportunity Name Format will only be applied to new Opportunities of the matching record type,
- D. Click the Refresh Name button on one Opportunity record to update all relevant Opportunities.
Correct Answer: B,C 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A nonprofit organization receives a number of donations from Donor Advised Funds where the check is written by the financial institution that houses the Donor Advised Fund. What should the consultant recommend to ensure that the Donor Advised Fund receives credit for the donation?
- A. Add an Account lookup field on the Payment for the Opportunity for the Donor Advised Fund
- B. Use Account Soft Credits to credit the Donor Advised Fund
- C. Use a GAU allocation to credit the donation to the Donor Advised Fund
- D. Add an additional Account lookup field on the Opportunity for the Donor Advised Fund
Correct Answer: B 🗳️
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