
PDF (New 2024) Actual CIPS L3M2 Exam Questions
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NEW QUESTION # 53
'It is important to remember that XXX customer service has a knock-on effect on YYY customer service'. What are the missing two words?
- A. Procurement, marketing
- B. Internal, external
- C. Legal, financial
- D. Competitor, market
Answer: B
Explanation:
This is the notion that the way people behave (and are treated) inside the organisation is likely to reflect the way they behave to others outside the organisation.
NEW QUESTION # 54
KPIs should be:
- A. SWART
- B. SMART
- C. SHARP
- D. START
Answer: B
Explanation:
Key Performance Indicators should be specific, measurable, achievable, realistic and time-bound; or words very similar to those, meaning broadly the same.
NEW QUESTION # 55
We can talk about the 'make, do or XXXX decision'. XXXX represents:
- A. Build
- B. Buy
- C. Lease
- D. Procure
Answer: B
Explanation:
Make, do or buy decision.
Historically 'make or buy'. Now up dated to take account of services procurement ie 'should we do it ourselves?'
NEW QUESTION # 56
Spot the odd one out.
- A. Economy
- B. Efficiency
- C. Effectiveness
- D. Ecology
Answer: B
Explanation:
You should be familiar with the meaning of the terms economy, efficiency and effectiveness and able to distinguish one from the other.
NEW QUESTION # 57
You work as a buyer for a large international corporation. You are currently involved in managing a high-value tender, and one of the potential bidders offers to take you to a horse-racing event, with all expenses paid. The offer is for you alone; not for colleagues in your organisation. What do you do?
- A. Accept
- B. Decline
Answer: B
Explanation:
Decline.
It seems pretty obvious, and I hope you can come up with one or two reasons for this being the cor-rect answer.
NEW QUESTION # 58
'Expediting' is:
- A. Chasing up orders already placed
- B. Seeking approval for organisational expenditure
- C. Taking an audit of warehouse stock
- D. Setting off for Nepal
Answer: A
Explanation:
Expediting - a task, which in an ideal world would not normally need to exist - is seeking to ensure delivery is made in line with contract and / or organisational needs.
It has nothing to do with permission to spend, auditing, or preparing for an expedition.
NEW QUESTION # 59
A single purchase agreement created to cover multiple repeat orders for supplies from a single source, is called a:
- A. Frequency distribution
- B. Automatic replenishment
- C. Single source tender
- D. Call-off contract
Answer: D
Explanation:
Requirements are 'called off' from a single contract.
NEW QUESTION # 60
Cause and effect diagrams, also known as Ishikawa diagrams, are sometimes also known, because of their shape, as:
- A. Funny bone
- B. Fishbone
- C. Tailbone
- D. Wishbone
Answer: B
NEW QUESTION # 61
'I'm not really well up on ethics within organisations, especially within procurement. Where can I find some really good quality up-to-date information about ethics?' Choose one.
- A. CIPS website
- B. Anni, who retired from our organisation's social media department four years ago
- C. A good second-hand bookshop
- D. A recently-elected local politician
Answer: A
Explanation:
CIPS is keenly interested in procurement ethics, and you can find a wealth of information on the CIPS website as well as other CIPS publications, such as Supply Management magazine.
CIPS members are also encouraged to undertake the ethical training and test, also available online via the CIPS website.
NEW QUESTION # 62
'Efficiency is measured in terms of a quantity of ...'
- A. Output per unit of input resource
- B. Resource per unit of input
- C. Throughput
- D. Input per unit of output resource
Answer: D
Explanation:
Output per unit of input resource.
Efficiency is, in a sense, seeking to get as much out of a system, while putting in as little as possible.
NEW QUESTION # 63
Which of the following are likely to encourage sound ethical practices within a procurement department?
- A. Generous levels of workplace training
- B. Encouraging membership of CIPS for all staff
- C. Annual audits
- D. Modest salaries
- E. After-hours socialising to develop better relationships with suppliers
Answer: A,B,C
Explanation:
Audits, CIPS membership and effective training are all likely to foster an ethical culture in a pro-curement department.
Poor salaries or uncontrolled out-of-hours liaisons with supply companies may facilitate undesirable behaviour.
NEW QUESTION # 64
Where performance of the contract may be impossible because of external unforeseen factors, this may be called:
- A. Force majeure
- B. Force superieure
- C. Force ouvriere
- D. Mutatis mutandis
Answer: A
Explanation:
A force majeure clause in a contract may give rights to either party to suspend its obligations in the event of something untoward happening which is outside the control of the parties.
Examples might volcanic dust clouds, tidal waves or a pandemic. Often lesser events trigger (or are used to try to trigger) the use of such a clause.
NEW QUESTION # 65
Where the buyer's and seller's conditions of contract clash, this is commonly known as 'the battle of the...'
- A. Terms
- B. Papers
- C. Firms
- D. Bulge
- E. Titans
- F. Forms
Answer: F
Explanation:
Buyers should work hard to ensure that their terms and conditions apply to the contract between buyer and seller.
They should seek to win 'the battle of the forms'.
NEW QUESTION # 66
'The usefulness of lifetime costing is for decision-making about whether to acquire an asset with an expected:
- A. After life
- B. Short life
- C. Shelf life
- D. Long life
Answer: D
Explanation:
The correct answer is 'long life'.
Lifetime doesn't really make sense in respect of the other answers offered.
NEW QUESTION # 67
'The act of drawing the attention of someone in authority, to an alleged instance of unethical con-duct', is called:
- A. Whistleblowing
- B. Whistle stopping
- C. Whistling in the wind
- D. Wetting one's whistle
Answer: A
Explanation:
Whilst alerting senior managers to wrongdoing within the organisation may be whistling in the wind, requiring one to wet one's whistle afterwards, the term for this increasingly common practice in organisations is 'whistleblowing'.
NEW QUESTION # 68
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Updated Jun-2024 Pass L3M2 Exam - Real Practice Test Questions: https://certkiller.passleader.top/CIPS/L3M2-exam-braindumps.html