Exam Name: Selling HP PS Lifecycle Services 2023
Certification Provider: HP
Corresponding Certification: HP Sales Certified
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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Positioning | - Demonstrating value to clients - Positioning HP Lifecycle Services - Qualifying customer needs - Building and presenting the business case |
| HP Lifecycle Services Overview | - HP Renew Services - HP Fix Services - HP Protect Services - HP Collaborate Services - HP Optimize Services - HP Set Up Services |
| Service Registration and Delivery | - HP Channel Services Network (CSN) registration - HP Care Pack attachment rules |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?
- A. Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
- B. HP Manageability Services help with consistent, scalable, and secure software deployment.
- C. HP Proactive Security includes services to implement and manage configuration policies.
- D. HP Wolf Pro Security can be attached to the deal.
Correct Answer: C 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?
- A. HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
- B. An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.
- C. The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
- D. An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
Correct Answer: A 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)
- A. HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.
- B. All Partners can resell HP Lifecycle Services as transactional upfront payments
- C. Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.
- D. All Partners can sell HP Lifecycle Services contractually.
- E. HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.
Correct Answer: B,C 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
How are HP Care Pack Services sold?
- A. They are sold as a transactional upfront payment although they require special terms and a minimum threshold.
- B. They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.
- C. They are attached to hardware by the device serial number and sold as a transactional upfront payment.
- D. They are available as a contractual service and can be sold at any time as a standard SKU offering
Correct Answer: C 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
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