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HP HP2-H89 Exam Syllabus Topics:

HP Selling HP Printing Hardware 2019 Sample Questions:

1. How long do HP Care Packs last?

A) three, four, or five years from the date of product manufacture
B) you decide when negotiating the contract
C) for the life of the machine
D) three, four, or five years from the hardware purchase date

2. When is it appropriate to move the customer conversation to the sustainable impact?

A) when the customer is not using original HP cartridges in HP printers
B) when the customer has a large budget and few-to-no cost constrains
C) when you have won the deal and are about to close the sale
D) when the customer wants to save money and doesn't care about waste

3. How do the HP Print Support Services, which include deploy and maintain services, work?

A) HP installs your customer network infrastructure, server, and printer, regardless of manufacturer.
B) HP provides an onsite technician for 1 week to resolve any technical issues regarding the printer installation and phone support for 30 days after installation.
C) HP-certified technicians unpack, assemble, install, verify, and test HP hardware at the customer's location and provide an overview of important tasks to the IT administrator.
D) HP provides remote support for setting up your printers.

Solutions: