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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

A) Non-HP cartridges (ail prematurely 70% of the time.
B) Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
C) Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
D) Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.

2. A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

A) The company can get professional-quality precision output from their HP printers from the first page to last.
B) HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.
C) The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.
D) Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.

3. How does HP use serialization to combat the counterfeit and grey market?

A) It monitors the products sold through MAC addresses to ensure they are sold by authorized channels.
B) It tracks the cartridges through the supply chain to know exactly where they are sold, curtaining grey marketing trade.
C) It uses embedded code to determine in which regions the cartridges are sold.
D) It uses QR codes on interior and exterior packing to product partners from purchasing counterfeit and grey market products.

4. A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink?
(Select two.)

A) Each new Original HP ink cartridge takes up to five years of development and is the result of more than
1,000 prototypes.
B) Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.
C) Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.
D) Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.
E) Original HP ink is formulated with centuries of combined experience from scientists and engineers.

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